Comments for Hotel Website Marketing, Hotel Internet Conference Dublin & Amsterdam http://www.hotelwebsitemarketing.com/blog/index.php Hotel Internet Marketing Conferences: Dublin, Amsterdam Wed, 08 Sep 2010 17:50:41 +0000 http://wordpress.org/?v=2.7.1 hourly 1 Comment on Billboard effect - hotels earn +20% through direct bookings by kim masas http://www.hotelwebsitemarketing.com/blog/index.php/?p=188#comment-739 kim masas Sat, 16 Jan 2010 17:20:08 +0000 http://www.hotelwebsitemarketing.com/blog/index.php/?p=188#comment-739 i'm sure that a lot of people have hotel information from Expedia and finally book directly to the hotel but i don't think prices are 2-3% higher that other channels. Expedia has the higher commision on online market. i’m sure that a lot of people have hotel information from Expedia and finally book directly to the hotel but i don’t think prices are 2-3% higher that other channels.

Expedia has the higher commision on online market.

]]> Comment on “Live chat” trend on hotel websites by ciaran http://www.hotelwebsitemarketing.com/blog/index.php/?p=180#comment-731 ciaran Mon, 04 Jan 2010 16:47:52 +0000 http://www.hotelwebsitemarketing.com/blog/index.php/?p=180#comment-731 thanks for your comment Michelle, i can see this becoming more and more common on hotel websites thanks for your comment Michelle, i can see this becoming more and more common on hotel websites

]]> Comment on “Live chat” trend on hotel websites by Michelle Conaghan http://www.hotelwebsitemarketing.com/blog/index.php/?p=180#comment-730 Michelle Conaghan Mon, 04 Jan 2010 16:29:42 +0000 http://www.hotelwebsitemarketing.com/blog/index.php/?p=180#comment-730 I think Live Chat is a fantastic use of technology. I have spoken with a few hotels using it and they have experienced great results and feedback. There are others who have it but it's not switch on, I would advise anyone looking at it to make sure they have a leave a message facility. Bookers are looking for immediacy these days and he who responds fastest can win the booking. Live Chat is a form of engagement, it may be some people's preferred means of communication to you, it's also free to the customer. The benefits for your potential guest are that it's immediate, fast, convenient and allows accessibility. Yes it is true it could encourage more haggling and negotiation, ultimately it's your prerogative to discount or not. Consider it an opportunity. From a customer viewpoint, I love it and it saves me making a call especially if it is only a small question. I think Live Chat is a fantastic use of technology. I have spoken with a few hotels using it and they have experienced great results and feedback. There are others who have it but it’s not switch on, I would advise anyone looking at it to make sure they have a leave a message facility.

Bookers are looking for immediacy these days and he who responds fastest can win the booking. Live Chat is a form of engagement, it may be some people’s preferred means of communication to you, it’s also free to the customer. The benefits for your potential guest are that it’s immediate, fast, convenient and allows accessibility.

Yes it is true it could encourage more haggling and negotiation, ultimately it’s your prerogative to discount or not.

Consider it an opportunity. From a customer viewpoint, I love it and it saves me making a call especially if it is only a small question.

]]> Comment on About by Tweets that mention About « HotelWebsiteMarketing -- Topsy.com http://www.hotelwebsitemarketing.com/blog/index.php/?page_id=2#comment-715 Tweets that mention About « HotelWebsiteMarketing -- Topsy.com Sat, 26 Dec 2009 11:49:58 +0000 http://neg0.olympe-network.com/wordpress/?page_id=2#comment-715 [...] This post was mentioned on Twitter by Ciaran Delaney, Hotel Web Marketing. Hotel Web Marketing said: RT @meetingsbooker: RT @tweetmeme here is our new Hotel Website Marketing video http://bit.ly/7ovOr3 [...] [...] This post was mentioned on Twitter by Ciaran Delaney, Hotel Web Marketing. Hotel Web Marketing said: RT @meetingsbooker: RT @tweetmeme here is our new Hotel Website Marketing video http://bit.ly/7ovOr3 [...]

]]> Comment on Hotel Website Marketing - Ask the experts by Martin Harte http://www.hotelwebsitemarketing.com/blog/index.php/?p=122#comment-662 Martin Harte Thu, 12 Nov 2009 12:31:53 +0000 http://www.hotelwebsitemarketing.com/blog/index.php/?p=122#comment-662 1) The value of social networking sites such as facebook & bebo, who / what companies are using them effectively in the Hospitality Industry 2) Twitter- how can this be best maximised and again what examples if any have they got, commercially, if any 3) Ranking; what internet based tools are out there apart from alexa can be used to accurately rank websites and traffic 4) Are there any plans for workshops on getting the most out of google analytics 5) In terms of sites such as 'tripadvisor' and qype etc, what safeguards / controls or restrictions if any can be placed on those posting malignant messages, further to this how popular are these sites in terms of traffic? 6) Bluetooth zones, are they being used effectively and if so where; these are transmitters that send you a Bluetooth message or offer / inducement 7) Online mailshot companies such as mailchimp, which are the most effective, least likely to be spammed etc 1) The value of social networking sites such as facebook & bebo, who / what companies are using them effectively in the Hospitality Industry
2) Twitter- how can this be best maximised and again what examples if any have they got, commercially, if any
3) Ranking; what internet based tools are out there apart from alexa can be used to accurately rank websites and traffic
4) Are there any plans for workshops on getting the most out of google analytics
5) In terms of sites such as ‘tripadvisor’ and qype etc, what safeguards / controls or restrictions if any can be placed on those posting malignant messages, further to this how popular are these sites in terms of traffic?
6) Bluetooth zones, are they being used effectively and if so where; these are transmitters that send you a Bluetooth message or offer / inducement
7) Online mailshot companies such as mailchimp, which are the most effective, least likely to be spammed etc

]]> Comment on Hotel Website Marketing - Ask the experts by Tweets that mention Hotel Website Marketing - Ask the experts « HotelWebsiteMarketing -- Topsy.com http://www.hotelwebsitemarketing.com/blog/index.php/?p=122#comment-514 Tweets that mention Hotel Website Marketing - Ask the experts « HotelWebsiteMarketing -- Topsy.com Tue, 20 Oct 2009 02:03:41 +0000 http://www.hotelwebsitemarketing.com/blog/index.php/?p=122#comment-514 [...] This post was mentioned on Twitter by Ciaran Delaney, Ciaran Delaney. Ciaran Delaney said: Do you have a question concerning Hotel Website Marketing? submit it now to a panel of experts. Plse RT http://bit.ly/3zmrNf [...] [...] This post was mentioned on Twitter by Ciaran Delaney, Ciaran Delaney. Ciaran Delaney said: Do you have a question concerning Hotel Website Marketing? submit it now to a panel of experts. Plse RT http://bit.ly/3zmrNf [...]

]]> Comment on Dylan Hotel launch cool website video by Ciaran - Meetingsbooker.com http://www.hotelwebsitemarketing.com/blog/index.php/?p=85#comment-510 Ciaran - Meetingsbooker.com Mon, 19 Oct 2009 17:23:21 +0000 http://www.hotelwebsitemarketing.com/blog/index.php/?p=85#comment-510 Hi Niamh, Yes its a very nice hotel video, beautiful property as well. The video was done by http://www.anotheravenue.com. If you have any queries you can contact Sharyn at sharyn@anotheravenue.com All the best, Ciaran http://www.meetingsbooker.com Hi Niamh,

Yes its a very nice hotel video, beautiful property as well.

The video was done by http://www.anotheravenue.com. If you have any queries you can contact Sharyn at sharyn@anotheravenue.com

All the best,

Ciaran
http://www.meetingsbooker.com

]]> Comment on Dylan Hotel launch cool website video by Niamh http://www.hotelwebsitemarketing.com/blog/index.php/?p=85#comment-503 Niamh Mon, 19 Oct 2009 13:21:52 +0000 http://www.hotelwebsitemarketing.com/blog/index.php/?p=85#comment-503 Great site - does anyone know who did the video for it? Great site - does anyone know who did the video for it?

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